Privacy Policy

At Koppas, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make a purchase. By using our website, you agree to the terms and conditions of this policy.

1. Information We Collect

We collect the following types of information when you use our website:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information that you provide when you make a purchase or create an account.

  • Non-Personal Information: This includes information such as your IP address, browser type, device information, and browsing activity. This information is collected automatically to improve our website functionality and your browsing experience.

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To Process Your Orders: We use the information you provide to fulfill orders, deliver products, and process payments.

  • To Improve Our Services: Your information helps us enhance our website, services, and customer support.

  • To Communicate With You: We may send you order updates, promotional emails, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions.

  • To Personalize Your Experience: We use your information to tailor content and recommendations that match your preferences.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of technical, administrative, and physical safeguards to protect your data. This includes:

  • Encryption: We use secure encryption methods to protect sensitive data during transactions.

  • Secure Payment Systems: Our payment processors are PCI compliant to ensure that your payment details are handled securely.

  • Access Controls: Only authorized personnel have access to your personal information, and they are required to follow strict security protocols.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with trusted third-party service providers who help us with payment processing, shipping, and customer service. These providers are obligated to keep your information secure and use it only to perform services on our behalf.

  • Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights, property, or the safety of our customers.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve our website functionality. You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.

  • Request Deletion of Your Data: You can request the deletion of your personal information by contacting us. Please note that some information may need to be retained for legal or operational purposes.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and update the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Email: koppasbags@gmail.com

Phone: 0123456789

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Koppas with your personal information.